Frequently Asked Questions

Find answers to common questions about placing your order with us. Learn about our ordering process, payment options, delivery timelines, and what to expect from start to finish. Whether you're a first-time buyer or a returning customer, our FAQ section covers everything you need to know to shop with confidence at DODO'S FINDS.
Shipping
How long does it take to deliver?

Standard delivery within India typically takes 3–7 business days.

Do you offer free shipping?

Shipping policies may vary by product or offer. You’ll see the exact shipping cost clearly at checkout — no hidden charges.

Free shipping on orders above Rs. 2500. Flat Rs. 100 for orders under Rs. 2500.

Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking link to monitor delivery in real-time.

Return policy
What is your return policy?

We accept returns within 3 days of delivery for items that are in the exact condition received — unworn, unwashed, with original tags. Please contact us before sending anything back.

Do you offer refunds?

Once your return is approved and passes inspection, the refund will be provided as store credit i.e. as a coupon for the exact amount.

What if I receive a damaged product?

If your item arrives damaged:

  1. Take clear photos
  2. Contact us within 3 days

We’ll resolve it quickly with store credit.